Official rules and regulations governing your use of vip505 gaming services
Welcome to vip505. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "Member", "You") and vip505 ("vip505", "we", "us", "our", "the Company", "the Platform") governing your access to and use of the vip505 website, mobile applications, and all associated gaming services (collectively, "the Service").
By creating an account, accessing the vip505 platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision of this Agreement, you must immediately cease using the Service and refrain from creating an account.
Online gambling involves financial risk. You must be at least 21 years of age and a resident of Indonesia to use vip505 services. Gambling should be treated as entertainment only, never as a source of income. Please review our Responsible Gaming page for tools and resources to help you maintain control over your gambling activity.
For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below:
You must be at least 21 years of age to create an account and use vip505 services. By registering, you warrant that you have reached the legal gambling age in your jurisdiction. vip505 reserves the right to request proof of age at any time, and failure to provide satisfactory documentation will result in account suspension and forfeiture of funds.
vip505 services are intended exclusively for residents of Indonesia. You must be physically located within Indonesian territory when accessing the platform and placing bets. Use of VPN services, proxy servers, or other methods to disguise your location is strictly prohibited and will result in immediate account termination and confiscation of all funds.
You represent and warrant that you have the legal capacity to enter into this binding Agreement, that you are not prohibited by any applicable law from gambling online, and that your use of vip505 services does not violate any laws or regulations applicable to you or your jurisdiction.
The following persons are prohibited from creating accounts or using vip505 services:
To use vip505 services, you must register a personal account by providing accurate, complete, and current information including your full legal name, date of birth, residential address, valid email address, and mobile phone number. All information must match your official government-issued identification documents.
Each player is permitted to maintain only one (1) account with vip505. Creating multiple accounts, whether using different email addresses, phone numbers, or personal details, constitutes a material breach of this Agreement. vip505 employs sophisticated detection systems to identify duplicate accounts. Upon discovery, all related accounts will be permanently closed, and all balances and winnings will be forfeited.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login information with any third party. Any activity conducted through your account will be deemed to have been authorized by you. If you suspect unauthorized access to your account, you must immediately notify vip505 customer support.
vip505 is committed to preventing fraud, money laundering, and underage gambling. We reserve the right to request identity verification documents at any time, including but not limited to:
Failure to provide requested documents within 14 days may result in account suspension and withdrawal restrictions. All verification documents must be clear, legible, and show all four corners of the document.
vip505 accepts deposits through Indonesian banking institutions including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon, as well as electronic wallets (e-wallets) including OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions must be conducted in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000 unless otherwise specified for promotional offers.
Deposits are typically credited to your account instantly or within 15 minutes of successful transaction completion. In rare cases involving bank processing delays or verification requirements, deposits may take up to 24 hours. If your deposit does not appear within this timeframe, contact customer support with your transaction reference number.
All deposits must originate from a bank account or payment method registered in your own legal name. Third-party deposits are strictly prohibited. Deposits from joint accounts, corporate accounts, or accounts belonging to other individuals will be rejected and returned, minus applicable processing fees. vip505 reserves the right to request proof of source of funds and conduct additional verification checks on large or unusual transactions.
Withdrawals must be made to the same bank account or payment method used for deposits. The minimum withdrawal amount is Rp 100,000. Withdrawal requests are subject to identity verification and compliance checks. First-time withdrawals require completion of the KYC process before funds can be released.
vip505 processes withdrawal requests within 15 minutes to 24 hours under normal circumstances, depending on the payment method and the time of submission. Withdrawals requested during Indonesian banking hours (Monday to Friday, 09:00-15:00 WIB) are typically processed fastest. Weekend withdrawals may experience slight delays due to bank processing schedules. Large withdrawals (exceeding Rp 50,000,000) may require additional verification and processing time of up to 72 hours.
In compliance with anti-money laundering regulations, all deposits must be wagered at least one (1) time before associated funds can be withdrawn. This requirement applies even if you wish to withdraw your original deposit without generating winnings. Systematic deposit and withdrawal activity without genuine gambling participation will be flagged as suspicious and may result in account investigation and closure.
vip505 does not charge fees for deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees or currency conversion charges. These third-party fees are beyond vip505's control and are your sole responsibility.
Bonuses and promotions offered by vip505 are subject to specific terms and conditions, which are clearly stated on the promotion page and must be read carefully before participation. Bonuses are intended for recreational players only and may not be abused. vip505 reserves the right to withhold or cancel bonuses if bonus abuse or fraudulent activity is suspected.
All bonus funds are subject to wagering requirements, which specify the number of times the bonus amount (and in some cases, the deposit amount) must be wagered before winnings can be withdrawn. Wagering requirements vary by promotion and are clearly disclosed. Typical wagering requirements range from 20x to 40x the bonus amount. Bets placed using bonus funds contribute toward wagering requirements according to the following game contribution rates:
While wagering requirements are active, the maximum bet per spin or hand is Rp 25,000. Bets exceeding this amount will not count toward wagering requirements and may result in forfeiture of bonus funds and associated winnings.
All bonuses must be claimed and wagering requirements completed within the specified validity period stated in the promotion terms. Typical validity periods range from 7 to 30 days. Unclaimed bonuses or incomplete wagering requirements at the end of the validity period will result in automatic forfeiture of the bonus and any associated winnings.
If you request a withdrawal before completing wagering requirements, all bonus funds and winnings generated from bonus play will be forfeited. Only your original deposit (if still remaining) and winnings from non-bonus play will be processed.
All bets are subject to acceptance by vip505. We reserve the right to refuse or limit any bet for any reason, including but not limited to suspected fraudulent activity, unusual betting patterns, technical errors, or exceeding maximum bet limits. Once a bet is accepted and confirmed in your betting history, it constitutes a binding transaction.
Bets are settled according to the official result of the sporting event as determined by the relevant governing body. In the case of abandoned, postponed, or canceled matches, specific settlement rules apply as outlined in our comprehensive Sportsbook Rules. For football matches, if a match is abandoned after kickoff, bets are typically settled as void unless 90 minutes of play (including injury time) have been completed.
Asian Handicap (voor bola) and Over/Under bets are settled based on the final score at the conclusion of regular time (90 minutes plus injury time) unless otherwise specified. Extra time and penalty shootouts are not included in settlement unless explicitly stated. Quarter-goal and half-goal handicaps follow standard Asian handicap settlement rules.
Live betting odds are updated in real-time based on match events. Due to potential broadcasting delays and the dynamic nature of live events, there may be a brief acceptance delay between bet placement and confirmation. Bets placed after a significant event (goal scored, red card, penalty awarded) that occurred before bet confirmation may be voided at vip505's discretion.
Mix Parlay (accumulator) bets combine multiple selections into a single bet. All selections must win for the parlay to be successful. If any selection in a parlay loses, the entire parlay loses. If one or more selections are void (due to match postponement, cancellation, etc.), the parlay odds are recalculated excluding the void selection(s). Minimum odds requirements and maximum payout limits apply to Mix Parlay bets as specified in promotional terms.
vip505 reserves the right to void bets and correct payouts in cases of obvious errors, including but not limited to: incorrect odds displayed due to technical malfunction, incorrect match information, incorrectly settled results, or palpable errors that any reasonable person would recognize. Affected players will be notified, and original stakes will be returned.
All casino games, including slot machines, video poker, and RNG-based table games, use certified Random Number Generator technology to ensure fair, random, and unbiased outcomes. Our RNG software is regularly audited by independent testing laboratories to verify compliance with industry standards. Game outcomes are determined at the moment you initiate a spin or hand and cannot be influenced by vip505 or any external party.
Each game displays its theoretical RTP percentage, which represents the long-term expected payout over millions of game rounds. RTP is a statistical average and does not guarantee results in any single session or short-term period. Actual results will vary due to the random nature of the games.
Live casino games are streamed in real-time from professional studios operated by Evolution Gaming, Pragmatic Play Live, and other licensed providers. Game rounds are conducted by trained dealers using physical cards, wheels, and dice. All live games are recorded for security and dispute resolution purposes. Camera malfunctions or dealer errors that affect game integrity will result in the affected round being voided and stakes returned.
In the event of a game malfunction, software error, or communication failure that affects game outcome, the affected game round is void and all bets are refunded. Malfunction voids all pays and plays. If a disconnection occurs during a live casino game, the game round continues and is settled according to the actual result. You can view the outcome in your game history upon reconnection.
Progressive jackpot slots accumulate a prize pool from a percentage of all bets placed on that game across vip505's network. Jackpots are awarded according to the specific game rules established by the software provider. vip505 is not responsible for jackpot awards, which are administered and verified by the game provider.
vip505 strives to maintain continuous service availability, but we do not guarantee uninterrupted access. The platform may be unavailable due to scheduled maintenance, technical issues, server outages, or circumstances beyond our control. vip505 shall not be liable for any losses, damages, or missed opportunities resulting from service interruptions.
Casino games are provided by third-party software developers. Sports betting odds are derived from third-party data feeds. Payment processing is handled by third-party payment providers. While vip505 carefully selects partners who meet our quality and security standards, we are not responsible for errors, malfunctions, or issues originating from third-party services.
Nothing on the vip505 platform constitutes financial, investment, or professional advice. Gambling involves risk and should be treated as entertainment only. You are solely responsible for your betting and gaming decisions. vip505 does not guarantee profits and cannot be held liable for gambling losses.
To the fullest extent permitted by applicable law, vip505's total liability to you for any claim arising from your use of the Service shall not exceed the amount of funds in your account balance at the time the claim arose, or Rp 10,000,000, whichever is lower. vip505 shall not be liable for indirect, incidental, consequential, or punitive damages.
vip505 reserves the right to suspend or permanently close your account without prior notice if:
Upon account termination for breach of terms, all bonus funds and associated winnings will be forfeited. Deposited funds may be returned at vip505's discretion after deduction of any amounts owed to vip505. Accounts closed for fraudulent activity may result in forfeiture of all funds and referral to appropriate authorities.
You may request voluntary account closure at any time by contacting customer support. Upon closure, any remaining balance (after completion of pending bets and verification checks) will be returned to your registered bank account. Voluntary closure is permanent and irreversible. You may not reopen a closed account or create a new account.
This Agreement shall be governed by and construed in accordance with the laws applicable to online gaming services provided to Indonesian residents, without regard to conflict of law principles. Any dispute arising from or relating to this Agreement shall be subject to the exclusive jurisdiction of the competent courts.
If you have a complaint or dispute, you must first attempt to resolve it by contacting vip505 customer support via live chat, email, or WhatsApp. Provide detailed information about your concern, including account details, transaction references, and any relevant screenshots. Our support team will investigate and respond within 48 hours. If the issue cannot be resolved through customer support, you may escalate the matter by submitting a formal written complaint to our compliance department.
All bet settlement disputes must be raised within 14 days of the bet being settled. After this period, settlements are considered final and binding. vip505's decision on bet settlement disputes is final, subject to review by independent regulatory oversight where applicable.
vip505 reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated via email, platform notification, or prominent posting on the website. Continued use of vip505 services after changes take effect constitutes acceptance of the modified terms.
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
This Agreement, together with the Privacy Policy, Responsible Gaming Policy, and any specific promotional terms, constitutes the entire agreement between you and vip505 regarding your use of the Service, superseding all prior agreements and understandings.
For questions, concerns, or inquiries regarding these Terms and Conditions, please contact vip505 customer support:
By using vip505 services, you acknowledge that you have read this Terms and Conditions agreement in its entirety, understand your rights and obligations, and agree to be legally bound by all provisions herein. If you do not agree with these terms, you must not use vip505 services.
Our support team is available 24/7 to help clarify any aspect of our Terms & Conditions